Total Customer Immersion: The Rise of the Circle of Influence

Saturation, Overload and Ubiquity


We're downing here. More clutter is just not the answer.


Brands: A Lot Like Love

Brand relevance is - front and center - the most commanding and also perplexing challenge businesses face. It forces all of us to think differently about the roots and fabric of what a brand is, what is stands for and how it interacts with consumers.

Head for the Top, Get Squeezed in the Middle, or Fall to the Bottom, You Decide

Consumers Buy the Feeling Not the Facts

Emotion Drives Purchase, Not Logic. Consumers buy the feeling not the facts.
Head for the Top, Get Squeezed in the Middle, or Fall to the Bottom, You Decide

Brand Success Now Hinges on Mining a Higher Purpose

The intellectual space a brand can own is ultimately proportional to its meaning and value to the consumer...

More good advice is available here.
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