Becoming a TrailBlazer

COURAGE NEEDED TO FACE PRIVATE LABEL ONSLAUGHT

By Robert Wheatley

Surrender to deal mania or fight with stronger value proposition…

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The front page of this week’s AdAge trumpets the headline: “Private label winning battle of brands.” While the economy sets the table for a potential struggle over shares and volume, retailers have been busy priming the store brand pump with strategic hires to equip their marketing department’s with CPG experienced executives.

The end result may well be private label strategies that in many ways mimic their branded category rivals in name equity, stepped-up formula and innovative premium packaging. Adding fuel to the competitive fire is Walmart’s plans to further invest in its Great Value house brand. More than a decade ago many of us were talking about the Walmart-ization of virtually every consumer packaged goods category. Their tsunami-like expansion drove cost out of virtually every branded manufacturers business, while working to deliver on their relentless mantra of America’s favorite brands at lower (and then lower again) prices.

Now with cost driven out of the equation, Walmart’s earnings flatten and the next opportunity for growth may well be increased investments on improvements to their internal brand portfolio. So branded businesses are faced with increasing pressures and challenges in this economic environment. Meaning there’s ample opportunity to make good and bad decisions in the current malaise.

Here’s a short recipe for potential decline:

  • Hikes in CPG brand pricing that widen the gap to private label – potentially to a point that precipitates some erosion to store brand purchase.
  • This is followed by reductions in spending to talk to consumers and invest in brand relationship building.
  • Marketing funds are then re-directed into various price-related promotions to stem eroding volumes.
  • Rinse and repeat.
  • AdAge quotes Thom Bilschok , President of consulting and innovation at IRI. “We’re starting to train consumers that the deal price is the only price. We’re pumping out the morphine of deal, deal, deal. And we need to be talking value.”

    An alternative play in these conditions favors staunch courage and continued investment in consumer relationship building. This should start with a hard, objective look at the brand value proposition.

    Here’s a better recipe:

  • Manage pricing gaps to private label with an eye towards balancing margin requirements with temptation to trade down.
  • Invest in consumer insight research to better understand the key triggers emotionally that make up the fabric of your brand/consumer relationship.
  • Remind consumers of the value you bring to the table through continued efforts to ADD value not only in terms of formulation and innovation, but also in connecting your brand in relevant ways with their lifestyle needs.
  • To better monitor the right steps, shorten your planning cycle so deliberate efforts can be made to re-assess and consider mid-course corrections.
  • Below is a planning cycle concept developed by David Armano that we think addresses the need to treat annual marketing planning in a different way during a downturn:

    conventionalmarketing.jpg

    What do you think?

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    February 24, 2009
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